| Rave Casino Reviews from Workers who
attended “Humor in Customer Service” Training
I learned when you’re nice with co-workers, it carries
over to customers.
This training was fun and made you feel more alive.
The class passed so fast; I thoroughly enjoyed it.
I now see how important it is to value, respect, and take time
to notice and please customers.
I learned how to take care of myself and increase the quality
of my life.
I learned how to laugh, lighten up and make work more fun.
I want to take this training again, it lifted my spirits.
It amazed me how laughter can play such a strong part in the workplace.
I realized how important it is to respect customers and to learn
from them.
We need to smile at the customer and greet them with a positive
attitude.
It was such a wonderful experience getting to know my co-workers
in a different way.
Your hat routine made me change my Hat-i-tude!
How life and work can be fun and worth living.
The customer service check list at the end of the day really made
me think.
How we should try and make at least one person smile each day.
The importance of choosing a positive attitude each and every
day.
I hope you can work with all the managers at our Casino.
You taught us to respect all cultures and people and not to be
biased.
I loved the dancing, the hats, and all the compliments we gave
each other.
I have never laughed so much at a workshop in all my life.
To be a better worker, I also need to take time for myself and
my family.
I really never knew my co-workers before today.
I now want to talk, laugh and smile with customers.
I learned how to put yellow on my calendar to balance life, work
and play.
I enjoyed interacting with everyone and learning from each other.
The CPA theory is something I will use a year from now.
Your training was wonderful; don’t change a thing.
The most important part was the laughter and the special feeling
we shared.
Thanks for coming to our Casino, you are terrific; please come
back.
I loved the soft voice, the special moments, and the eye contact
with everyone.
You taught me to be real, that it’s okay to be me, and to
love myself.
This was a great day; I will always remember how we laughed and
had fun with everyone.
Your sense of humor made this class fun and go by fast; I didn’t
know I could laugh so much.
I enjoyed all the compliments we gave to each other.
You set it up so I could learn so much from my co-workers.
You taught me how to laugh, lighten up and not be so serious all
the time.
Every Casino worker should take this class.
I learned a whole new fun approach to customer service.
I now want to keep all my customers happy and have them come back
to our Casino.
I so appreciated learning from other cultures; it made me respect
and appreciate everyone.
You gave us a wealth of information, plus you made it fun and
interesting.
You are very professional, interesting and refreshing; thanks
so much!
I want more training from you, please come back.
I learned that if we want to better please the customer we need
to ask them for feedback.
We all felt very motivated and inspired; Thanks, and I hope we
can do more of this.
Before this workshop I never realized we are each others customer.
You moved me to live what’s inside of me; to love, nurture
and appreciate myself and others.
You helped me understand why we are at work, and how important
it is each day to please the customer.
I will always remember to laugh and say, “This kid is good,
aye!”
You got your points across so well and are more fun than a barrel
of monkeys.
I need to remember to treat the customer like I want to be treated.
I now see that I need to remember to respect and thank the customer
for coming in.
I will now be more friendly and polite with customers.
You did an excellent joy; this training was not boring and the
best ever.
Every thing was balanced, don’t change a thing.
You made me feel valued; I now want to make the customer feel
valued.
You were great, entertaining, knowledgeable and enjoyable.
I like the Triple Seven Handbook; it will help me remember all
these things.
It was nice to see that others feel like me and we can learn from
each other.
Your smiling face is still something I will remember a year from
now.
Your presentation filled my soul and made me want to do better.
You taught me to smile, and how to feel confident and talk to
customers.
I will now come out of my shell and talk more with workers and
customers.
You showed us how laughter and humor is the key to a happy life.
You taught me if I want to GET something, I have to ASK.
You inspired me so much; you just may never know how much this
meant to me.
Keep coming back to our Casino; we can learn a lot from you.
I was really surprised to see how laughter and fun brought us
all together as one.
The best part was laughing and smiling and broadening my mind.
Keep your style, content and approach; you don’t need to
change a thing, Aye!
Wow, how amazing, you made us laugh and learn at the same time.
You taught us how to express emotions and have fun with customer
service.
Great job Steve; I hope this company will bring you back.
You taught us how to make the workplace a fun place.
You truly helped me understand that my real job is to make the
customers happy.
You were so enlightening; you taught us the art of being our self.
This class made me feel so positive about life and work and myself.
You taught us to smile, greet, and acknowledge both external and
internal customers.
Your training book is great; you need to put all your sayings
in there.
I have nothing but accolades; what a positive happy day.
You taught us to not let negativity win and how to turn it into
a positive.
Your program title: “Humor in Customer Service” is
perfect, leave it like it is.
I want to recommend this training for all front-line and back
of house employees.
You touched my inner spirit and made me see the importance of
living.
I never realized there were so many nice people at the Casino.
I was surprised to learn how simple it is to enjoy my job.
I hope all the managers at our Casino will also take this class.
I will always remember your high energy and be nice to each other
and customers.
Now, when I pass my co-workers I will smile and remind them what
we learned.
You taught us how to feel good without being conceited.
You gave us ideas on how to cope with challenging customers and
negative attitudes.
You just didn’t make us sit there, but you got us moving
and learning and having fun.
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